Komilight Pre-Purchase Guide

Dear customers, thank you for choosing Komilight. To ensure a smooth shopping experience and help you find the perfect lighting fixtures for your space, please read the following guidelines carefully before placing your order:

📏 Product Sizes & Specifications Dimensions, lighting effects, and installation requirements are crucial to achieving your desired look. If you are unsure about any product details, specifications, or installation compatibility, please feel free to contact us before purchasing. A quick consultation can help prevent any future inconvenience.

📦 Return & Refund Policy

• Return Shipping Fee: For non-quality related returns (such as change of mind, personal preference, or wrong size ordered), the return shipping costs must be covered by the buyer. Thank you for your understanding.

• Full Refund Eligibility: Once your returned package arrives at our warehouse, it will undergo a standard inspection. A full refund will be issued provided that the product is unused, uninstalled, in its original packaging with all accessories included, and in perfect condition for resale.

• Damaged or Depreciated Items: If the returned item is damaged, scratched during transit, or missing its original packaging—thereby affecting its secondary sale—we will assess the depreciation and issue a partial refund based on the extent of the damage.

💬 We Are Here to Help To avoid complicated return processes and unnecessary shipping expenses, we highly recommend resolving any doubts before finalizing your order.

You can reach us anytime via email at support@komilight.com or through our website's Live Chat. Our team will respond as quickly as possible to provide professional guidance and support!

Wish you a wonderful shopping experience at Komilight!